Our cancellation policy allows customers to cancel orders before they are taken into production. Once an order is in production process, cancellations are no longer permitted.

The specific cancellation window and terms can vary by product category and are detailed on the product page or order confirmation page. After the specified time, some cancellations may incur a fee, as indicated during the checkout process.

Alternatively, after receiving the product, you can initiate a return or replacement request to the vendor within 48 hours of receiving the product only if the received product is damaged or mismatched with the actual order.

Please note that certain products may not be eligible for cancellation or return. It's advisable to review the specific cancellation and return policies mentioned on the product page before making a purchase.